Exchange & Return Policy

Products must be new and unused to be able to be exchanged or returned. It must be returned with its original packaging or box, provided that the original cover is in good condition and not opened or torn. We may refrain from accepting returns or exchanges of any product that has been opened, used or damaged

Exchange Policy:

You can contact the customer service center within 24 hours of receiving the product and inform them of the defect in the product and you can exchange it within 14 days.

The concept of switching (to be exchanged with the same product or another product)

Cases of exchange

in the event that the customer receives a product that does not conform to the specifications listed on the site.

In the event that there is a breakage, defect or malfunction in the product upon receipt.

The item received by the customer is not the same as the one he ordered.

If you do not want the product even though it has the same specifications as you ordered and there is no defect or malfunction, you can switch with the difference in delivery fees even if the order is more than 150 shekels.

If the product is not opened and used.

Return Policy:

You can contact the customer service center within 24 hours of receiving the product and the amount will be refunded within 14 days.

Return concept (that the amount paid to the customer is returned)

You can return the order and get a refund in case the above exchange cases do not match.

Conditions to which the return and exchange policy does not apply:

It has the note "This item is not returned or exchanged".

The item is not listed with a label showing that the item cannot be returned.

The commodity must be returned in the same condition in which it was received with its original packaging.

If the products are ordered specifically for you